What is MDOR?
Maryland Online Resolutions (MDOR) is a service of the Maryland Judiciary designed to enable parties to resolve their case online – anytime, anywhere -using a smartphone, tablet, or computer. No courthouse visit necessary.
MDOR is available to three types of cases: Minor Traffic, Small Claims, and Child Access.
Click on the picture below to learn more about MDOR for each case type.
FAQs
Is my data kept private on MDOR?
Yes, your data is kept private. The MDOR Privacy Policy is available from the MDOR website login page. Click here to be redirected to the login page.
Click on the "Privacy Policy" underneath ‘Signup’. This will open a pop-up window containing a detailed list of the MDOR’s Privacy Policy.
How secure is MDOR?
The platform provides security as follows:
- The Online Dispute Resolution (ODR) platform is hosted in the cloud by either Amazon or Microsoft. Access to the hosted software is secured through Secure Socket Layer (SSL). SSL is a security protocol that creates an encrypted link between a web server and a web browser.
- The platform employs strong authentication and authorization with role-based access control to provide finer granularity and governance of your data.
You must also keep your login credentials and use a suitably complex password. Do not share your information with anyone. Our Platform will never ask you for your password.
I registered on MDOR but I am having trouble with the MDOR website what do I do? Who to contact for tech support?
Please review the knowledge base and instructional videos within MDOR first. Your answer is likely there. Only message your case manager if you can't find what you need or if the system is not working correctly.
Questions about court processes and MDOR questions:
For questions about court processes or MDOR, contact the court you are working with. See the Courts Directory for contact information.
Other issues:
- Contact the MDOR Vendor at https://portal.imagesoftinc.com/
Phone: (248) 948-8100
Email: [email protected] - Call the Maryland Judiciary Service Desk at 410-260-1114
Email the Maryland Judiciary Service Desk at [email protected]
What are MDOR’s Terms and Conditions?
The MDOR Terms and Conditions are available from the MDOR website login page. Click here to be redirected to the login page.
Click on either the "Terms and Conditions" underneath ‘Signup’. This will open a pop-up window containing a detailed list of the MDOR’s Terms and Conditions.
Does MDOR provide legal assistance?
MDOR does not provide a lawyer or legal advice for your case. If you have legal questions and want to speak with an attorney, contact the Maryland Court Help Center.
How do I sign up to use MDOR?
Click on the pictures above to learn more about the different types of cases you can resolve in MDOR. MDOR is currently available for minor traffic violations, small claim disputes and child support enforcement cases.