Mediation and Conflict Resolution Office
What is mediation?

Mediation is a process in which a trained neutral person, a "mediator," helps people in a dispute to communicate with one another, to understand each other, and if possible, to reach agreements that satisfy everyone's needs.

red arrow A mediator can help you to reach agreements, build relationships and find solutions that work.

red arrow In mediation, you speak for yourself and make your own decisions.

red arrow Mediators will not make decisions for you, provide any legal advice, or recommend the terms of an agreement.

red arrow Mediation can help protect your privacy since, unlike courtroom proceedings which are open to the public, mediation is a confidential process.

Why should I try it?

If your case is referred to mediation by the court, or if someone suggests that you try mediation to resolve a conflict, it may be because:

red arrow Mediation may save you time and money.

red arrow Mediation provides an opportunity for you to say what's important to you and hear the other person's perspectives

red arrow Mediation may help you to figure out how to get your needs and the other person's needs met by reaching creative, customized solutions that work for everyone.

red arrow You have decision-making power in mediation, and you know what your needs are better than any judge or jury.

red arrow Many business disputes, family conflicts, neighborhood disputes, and one-on-one issues can be effectively resolved in mediation.

red arrow Even some criminal and juvenile justice cases are better handled in mediation than in court, especially if the people involved have an ongoing relationship.

red arrow Mediation may help you preserve or improve a troubled business, family or neighborhood relationship.

Everyone Seeks Solutions

Mediation is not about winning and losing, but rather, about having an opportunity to identify solutions that work for everyone:

red arrow Agreements made in mediation come from the participants, not the mediator.

red arrow Participants in mediation may choose to sign a written agreement which is enforceable as a contract.

red arrow If you do not reach an agreement or develop a solution that works for everyone, you can still have your case handled by the court or resolved in some other way.

red arrow If you do not sign a written agreement in mediation, and you decide to take your dispute to court, neither the mediator nor the participants can testify in court about what happened during the mediation

red arrow You can't "lose" in mediation.

Why does the Judiciary encourage use of mediation?

The Maryland Judiciary recognizes that in appropriate cases people may achieve more satisfactory outcomes in a less time consuming and less expensive manner by using mediation. The courts function as problem solvers and realize the underlying problems in many disputes cannot be resolved by the decision of a judge or jury. Mediation provides the public with an opportunity to resolve many disputes permanently and effectively and provides the courts with a mechanism to relieve overburdened dockets and help prevent disputes from escalating.

How can I learn more about mediation?

You can visit the Mediation and Conflict Resolution Office (MACRO) on-line at www.courts.state.md.us/adr.html, or call 410-841-2260 for more information. If you are interested in becoming a court mediator, you may want to read Title 17 of the Maryland Rules at www.courts.state.md.us/adrrules.html and call MACRO for a list of mediation training programs and other ideas about how to get started.

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