Medical Plans

CareFirst Blue Cross Blue Shield PPO
State Operations Center
(410) 581-3601 (Baltimore)
1-800-225-0131 (Outside Baltimore)
(410) 998-7338 TTY/TDD

CareFirst Blue Cross Blue Shield Maryland POS
State Operations Center
(410) 581-0021 (Baltimore)
1-800-203-2763 (Outside Baltimore)
(410) 998-7338 TTY/TDD

CareFirst Blue Cross Blue Shield BlueChoice HMO
410) 654-8675 (Baltimore)
1-800-445-6036 (Within Maryland)
(410) 605-2492 TTY/TDD
1-800-828-3196 TTY/TDD

Kaiser Permanente HMO
1-800-777-7902 (Baltimore)
(443) 663-6181 (Baltimore)
(301) 468-6000 (Washington)
1-800-368-5784 (Washington)
(410) 339-5545 TTY/TDD (Baltimore)
(301) 816-6344 TTY/TDD (Washington)

Aetna QPOS
1-800-501-9837
1-800-501-9837 
TTY/TDD

MLH-EAGLE PPO (MAMSI)
1-800-447-6267
(301) 309-1710 
TTY/TDD

M.D. IPA Preferred POS (MAMSI)
1-800-447-6267
(301) 309-1710 TTY/TDD

Optimum Choice HMO (MAMSI)
1-800-447-6267
(301) 309-1710 TTY/TDD

Prescription Plan

CatalystRX
1-866-643-3004

Dental Plans

Dental Benefits Providers DHMO
1-877-566-3562

United Concordia DHMO and DPPO
1-888-MD-TEETH 
(1-888-638-3384)

Mental Health/Substance Abuse Plan

APS Healthcare, Inc. (APS) (Company Code: SOM2002)
1-877-239-1458
 

Long Term Care Plan

Prudential (Group Name:  Maryland, Password:  marylandltc)
800-732-0416

Accidental Death and Dismemberment

Metropolitan Life Insurance Co.
1-888-842-2757
Website: www.metlife.com

Term Life Insurance Plan

Standard Insurance Co.
1-888-246-9002
Website: www.standard.com/mybenefits/maryland

Flexible Spending Account Administration
 

SHPS Account Services & Claims 
877-358-4276 (phone)
866-643-2219 (fax)
Website:  www.shps.com

SHPS FSA Administration
P.O. Box 34700
Louisville, KY 40232

Employee Benefits Division
301 West Preston Street, Room 510, 
Baltimore, MD 21201
(410) 767-4775
1-800-30-STATE (1-800-307-8283)