February 26, 2014
We are making a small change to the Order to Cash (OTC) processing effective March 1, 2014. All bills will now need a Dept ID attached to them. In most cases, this field will be populated automatically by the system. However, with manual bills and bill adjustments, the user will need to complete an additional step. Please review the Order to Cash Tip Sheet. While we had many users review the document, please let us know if you should have any questions.
Please make sure that your staff responsible for OTC processes (revenue) have received this communication.
Budget and Finance
Project Director - GEARS